Overview
At You Shop You Save LLC, customer satisfaction is important to us. We aim to provide quality products and reliable service. Please review our return and refund policy carefully before placing an order.
Return Policy
We accept return requests only under eligible conditions. Products must be unused, in their original packaging, and returned within the specified return period after delivery.
Certain items may not be eligible for return due to hygiene, safety, or product type restrictions.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 24 to 48 hours of delivery with clear photos and order details. After reviewing the issue, we may provide a replacement, exchange, or refund if the claim is approved.
Refund Policy
Refunds may be issued in the following situations:
- Wrong item delivered
- Product arrived damaged or defective
- Order was not delivered
- Approved return request
Once approved, refunds are processed within a few business days through the original payment method.
Cancellation Policy
Orders may only be canceled before they are processed or shipped. Once an order has been dispatched, cancellation requests may no longer be accepted.
Non-Returnable Items
Certain products may not qualify for returns, including:
- Opened or used items
- Clearance or final sale products
- Perishable or hygiene-related items
- Products damaged after delivery due to misuse
Contact Information
For questions regarding returns, refunds, or order issues, please contact us:
You Shop You Save LLC
Email: contact@youshopyousavellc.com
Phone: (470) 227-0682
Address:
1860 Sandy Plains Rd
Ste 204 – PMB 440
Marietta, GA 30066
United States